Privacy Policy

At TULYA THREADS (Anant Enterprises), we are committed to protecting the privacy, confidentiality, and security of our valued patrons and website visitors. This Privacy Policy details how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase authentic handloom products from us.

1. Information We Collect

We may collect personal details necessary to process and deliver your orders smoothly:

• Contact Information: Full name, billing and shipping address, email address, and 10-digit mobile number.
• Payment & Transaction Details: Payment confirmation, order history, and invoice identifiers (all financial transactions are securely processed via certified 256-bit encrypted gateways like Razorpay/UPI; we never store your card numbers or UPI PINs).
• Technical Data: IP address, browser type, device information, and browsing patterns to improve user experience.

2. How We Use Your Information

Your data is used strictly for legitimate business and shopping purposes:

• To fulfill, ship, and deliver your handloom saree and ethnic attire orders.
• To send order confirmation, shipment tracking links, and delivery SMS updates.
• To provide dedicated customer concierge and WhatsApp styling assistance.
• To prevent fraudulent transactions and maintain high platform security.

3. Data Protection & Security

We employ state-of-the-art SSL/TLS encryption, firewall architectures, and restricted database access to safeguard your data from unauthorized access, alteration, or disclosure.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third-party marketers. We only share necessary delivery information with trusted national logistics partners (e.g. Ekart, Delhivery, BlueDart) to deliver your parcels safely to your doorstep.

5. Cookies Policy

We use cookies to maintain your shopping bag items, remember wishlist preferences, and provide a seamless navigation experience. You can choose to disable cookies in your browser settings if preferred.